If you are a die hard fan of Eyeko, you might want to turn away now. I have had a truly horrible day today, and today might not the right moment to have a rant when I am all fuelled up and worked up, but I need to let it out.
As I was in the middle of an eyeko project (I was in the process of swatching all the 4 four nail polishes I had and make a little collection post) I wanted to double check the prices of the nail polishes. To my horror, I found that all the polishes (tiny bottles of 7 ml) are now sold at £5 (very recently previously priced at £3.50)
Now bad enough the absolute rip-off scandal about commissions, but now this sudden increase and without any warning? Now it would have been courteous to be advised of the price raise, and then I could have stocked up on polishes as I absolutely ADORE the polishes to bits (well the 4 I have tried anyway)
Then, to top it all up, we have their new policy on delivery.
UK and EU orders will be delivered FREE of charge by Royal Mail standard service if you have chosen FREE SHIPPING. This type of order won't have a tracking code available and claims for loss or damage cannot be entertained.
We would highly recommend the use of registered shipping for all orders. Registered shipping to UK costs £2.50 and Europe costs 5 EUROS.
Maybe the rise in price of the products is to cover free delivery? It doesn't seem fair to me when all the polishes have gone up by £1.50 each to pay for a “free delivery”. And then, they strongly recommend you not to choose the free delivery service as they will refuse to accept any responsibility if it gets lost. Are we being screwed or are we being screwed here or what?
I once bought some concert tickets with normal first class post delivery at £1.50, where there was a similar warning about refusal to take responsibility in parcel gets lost. Other service available was Next Day delivery at something like £7. Of course there was no way I was going to pay for a concert ticket, worth £12 and pay an additional half of that in postage. So what do you know, I never received the tickets. Fortunately I was able to have another re issued and was able to go to my gig.
If you didn't know before 'eyeko' in Japanese, means 'love'. What's the Japanese for 'taking the p*ss'? Because I think this would be a more appropriate name.